We are looking for reliable full or part bank tellers to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction.
You must be comfortable making various types of transactions daily, communicate with different types of clients and sell bank’s products/services.
Responsibilities
*Conduct various types of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
Assess customer needs and introduce new products and services
Make sales referrals, cross-sell products and services
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers’ issues and provide relevant information
Skills:
*Proven working experience in cash handling and customer services
Basic PC knowledge and familiarity with electronic equipment
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills